SaaS Privacy Policy | Halal Rewards

Halal Rewards ("Halal Rewards", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website at www.halalrewards.co.uk and our SaaS platform.

1. OUR PLATFORM DOMAINS

The Halal Rewards platform operates across multiple domains, all of which are part of the same service operated by Halal Rewards. Your data may be processed across these domains as part of our integrated service:

language halalrewards.co.uk

Our primary marketing website providing information about our services, pricing, and general inquiries.

Important: All domains are owned and operated by Halal Rewards. This Privacy Policy applies to all of our domains. Data collected on one domain may be used across our platform to provide you with our integrated services.

2. INFORMATION WE COLLECT

2.1 Information You Provide

Customer Account Information:

Name (first and last)
Email address
Phone number
Password (encrypted)
Profile information
Communication preferences

Payment Processing: All payment transactions are securely processed by Stripe, our third-party payment processor. We do not store any credit card or payment information on our servers. When you submit payment details, you are redirected to Stripe's secure payment gateway where your information is processed and stored in accordance with Stripe's security standards and PCI DSS compliance requirements.

2.2 Information Collected Automatically

Website Usage Data:

IP address
Browser type and version
Device type and operating system
Pages visited
Time and date of visits
Referring websites
Click-through data
Search queries

Cookies and Tracking Technologies:

Session cookies
Persistent cookies
Analytics cookies
Marketing cookies
Pixel tags and web beacons

3. HOW WE USE YOUR INFORMATION

3.1 For Customers

Create and manage your account
Connect you with Business Partners
Display relevant offers and deals
Process reward redemptions
Send notifications and updates
Provide customer support
Personalize your experience
Send marketing communications (with consent)
Improve our services

4. HOW WE SHARE YOUR INFORMATION

4.1 Between Customers and Business Partners

When customers interact with your business:

We share customer name and contact information with Business Partners
Business Partners receive redemption history
Customer preferences may be shared to personalize offers

When Business Partners create offers:

Business information is displayed to customers
Offers and deals are visible on our platform
Business logos and images are shown publicly

4.2 Service Providers

We share information with trusted third parties:

Payment Processing: Stripe, PayPal
Email Services: SendGrid
Analytics: Google Analytics
Security Services: Cloudflare, fraud detection tools

All service providers must comply with data protection standards.

5. YOUR PRIVACY RIGHTS AND CHOICES

5.1 Access and Correction

You have the right to:

Access your personal information
Review data we hold about you
Correct inaccurate information
Update your profile and preferences

How to Exercise: Log into your account and update settings or contact our privacy team

5.2 Data Portability

You may request:

A copy of your data in a portable format (CSV, JSON)
Transfer of data to another service

How: Contact our privacy team

5.3 Deletion (Right to be Forgotten)

You may request deletion of your:

Account
Personal information
All associated data

Process: Contact our privacy team or delete account in settings

6. GDPR COMPLIANCE (EU/EEA USERS)

6.1 Your GDPR Rights

If you are in the EU/EEA, you have the right to:

Access: Obtain a copy of your data
Rectification: Correct inaccurate data
Erasure: Request deletion ("right to be forgotten")
Restriction: Limit how we process your data
Portability: Receive data in a portable format
Object: Object to processing for legitimate interests or marketing
Withdraw Consent: For consent-based processing
Lodge Complaint: With supervisory authority

6.2 Data Protection Officer

Contact our DPO:

Contact Privacy Team

7. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

7.1 Your CCPA Rights

Right to Know:

Categories of personal information collected
Sources of information
Business purposes for collection
Third parties we share with
Specific pieces of information we hold

Other Rights:

Right to Delete: Request deletion of your personal information
Right to Opt-Out: We do NOT sell personal information
Right to Correct: Request correction of inaccurate information
Right to Limit: Limit use of sensitive personal information
Right to Non-Discrimination: We will not discriminate for exercising your rights

7.2 Exercising Your Rights

Contact Methods:

Privacy Contact Form
Response Time: 45 days (may extend to 90 days)

8. CONTACT US

For questions or support regarding this Privacy Policy:

privacy_tip

Privacy Team

Contact Privacy Form

gavel

Legal Team

Contact Legal Form

By using the Halal Rewards website and SaaS platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described.

HALAL REWARDS SAAS PLATFORM - PRIVACY POLICY